The screen does not open 4 GB
Sometimes the color becomes the psychological screen
Wi-Fi is most often standing
The machine's temperature rises
It automatically restarts during work, and any work you do on it is wiped without saving it
The battery is executed quickly
For contacting our customer service in Turkey, we have been ignored
sp52033 executable missing from ftp.hp.com - only the CVA and HTML are present.
This is for the HP Performance Advisor 1.2.2528.0 Rev A, dated 02-23-11.
Please advise.
Regards,
sliverga
Hello everyone!
I have got a problem with my notebook. To be more specific, everytime I open a page in a web browser (either in Firefox or in Chrome - doesn't really matter) containing some videos (e.g. YouTube, Netflix, even Facebook with its videos), my computer freezes for like 4 seconds, after that everything goes fine for 2 or 3 seconds, another freeze and finally everything is ok (but sometimes it takes 3 or more freezes to get back to normal). I have been searching for solution to this problem for some time but with no results. I seem to have all the latest drivers and Windows updates etc.
Any ideas?
hp probook 650 g4 - sccm driver pack issue
when deploying the latest hp probook 650 g4 driver pack sp91854.exe on win 10 1803 with sccm
we get driver installation failures in the setupact.log
(there are many lines before teh following but no errors reported before this point)
2018-10-29 16:43:11, Info PnPIBS: Installing driver X:\windows\INF\oem79.inf ... 2018-10-29 16:43:11, Info PnPIBS: Installing driver X:\windows\INF\oem80.inf ... 2018-10-29 16:43:11, Info PnPIBS: Installing driver X:\windows\INF\oem81.inf ... 2018-10-29 16:43:11, Info PnPIBS: Installing driver X:\windows\INF\oem82.inf ... 2018-10-29 16:43:11, Info PnPIBS: Installing driver X:\windows\INF\oem83.inf ... 2018-10-29 16:43:11, Info PnPIBS: Installing driver X:\windows\INF\oem84.inf ... 2018-10-29 16:43:11, Info PnPIBS: Installing driver X:\windows\INF\oem85.inf ... 2018-10-29 16:43:17, Info PnPIBS: Installing driver X:\windows\INF\oem86.inf ... 2018-10-29 16:43:17, Info PnPIBS: Installing driver X:\windows\INF\oem87.inf ... 2018-10-29 16:43:17, Info PnPIBS: Installing driver X:\windows\INF\oem88.inf ... 2018-10-29 16:43:17, Info PnPIBS: Installing driver X:\windows\INF\oem89.inf ... 2018-10-29 16:43:18, Info PnPIBS: Installing driver X:\windows\INF\oem90.inf ... 2018-10-29 16:43:20, Info [0x0640ae] IBSLIB PublishMessage: Publishing message [Windows Setup could not install one or more boot-critical drivers. To install Windows, make sure that the drivers are valid, and restart the installation.] 2018-10-29 16:43:20, Info [SETUP.EXE] Called script [X:\windows\Setup\Scripts\ErrorHandler.cmd] to handle fatal error 2018-10-29 16:43:20, Info [0x070042] DIAG CallBack_DiagnosticDataSend: Called with notification for Error published by ErrorHandler 2018-10-29 16:43:20, Warning [0x070041] DIAG DiagnosticDataSendWorker: invalid arguments 2018-10-29 16:43:20, Warning DIAG CallBack_DiagnosticDataSend: DiagnosticDataSendWorker failed, hresult=0x80070057 2018-10-29 16:43:20, Info [0x090095] PANTHR WdsExitImmediate called! Execution will stop, and the queue won't be saved. 2018-10-29 16:43:20, Info PnPIBS: Exiting PnP callback to install drivers on WinPE ... 2018-10-29 16:43:20, Info [0x09008c] PANTHR SeqExecute -- stopping, since WdsExitImmediate() was called 2018-10-29 16:43:20, Info [0x090086] PANTHR pWorkerThreadFunc -- Stopping 2018-10-29 16:43:20, Info [0x090086] PANTHR pWorkerThreadFunc -- Stopping 2018-10-29 16:43:20, Info [0x090086] PANTHR pWorkerThreadFunc -- Stopping 2018-10-29 16:43:20, Info PANTHR DeleteCriticalSection for pExecQueue->csLock; 2018-10-29 16:43:20, Info CryptoSetup module terminated 2018-10-29 16:43:20, Info [0x0605a6] IBS Requested UI to hide the language and locale selection pages. 2018-10-29 16:43:20, Info UI CallbackWin32UITerminate: Deleted WizardUI 2018-10-29 16:43:20, Info [0x090081] PANTHR Destroying any unreferenced modules! (SEQ6) 2018-10-29 16:43:20, Info [0x0601d7] IBS InstallWindows:Error Type = 3211266 2018-10-29 16:43:20, Info [0x090009] PANTHR CBlackboard::Close: x:\windows\panther\setupinfo.
we have many models that work fine probook 650 g2, elitebook 840 g3, elitedesk 800g4 etc
hi all,
we have an issue with the driver pack off the HP site for Win 10 1803 (https://ftp.hp.com/pub/softpaq/sp91501-92000/sp91854.exe)
hp probook 650 g4 applies but then errors on the next setup windows and config mgr. the error is cannot apply boot critical driver - but doesn't mention which one. the same issue applies with new elitebook 840 g5's. both running latest bios
our other HP fleet are fine, elitbook 840 g3's, probook 650 g2's elitedesk 800 g1/g2/g3
this is my setupact.log (the last 50 lines or so, there's a lot before it, but no errors listed)
2018-10-29 16:43:11, Info PnPIBS: Installing driver X:\windows\INF\oem80.inf ... 2018-10-29 16:43:11, Info PnPIBS: Installing driver X:\windows\INF\oem81.inf ... 2018-10-29 16:43:11, Info PnPIBS: Installing driver X:\windows\INF\oem82.inf ... 2018-10-29 16:43:11, Info PnPIBS: Installing driver X:\windows\INF\oem83.inf ... 2018-10-29 16:43:11, Info PnPIBS: Installing driver X:\windows\INF\oem84.inf ... 2018-10-29 16:43:11, Info PnPIBS: Installing driver X:\windows\INF\oem85.inf ... 2018-10-29 16:43:17, Info PnPIBS: Installing driver X:\windows\INF\oem86.inf ... 2018-10-29 16:43:17, Info PnPIBS: Installing driver X:\windows\INF\oem87.inf ... 2018-10-29 16:43:17, Info PnPIBS: Installing driver X:\windows\INF\oem88.inf ... 2018-10-29 16:43:17, Info PnPIBS: Installing driver X:\windows\INF\oem89.inf ... 2018-10-29 16:43:18, Info PnPIBS: Installing driver X:\windows\INF\oem90.inf ... 2018-10-29 16:43:20, Info [0x0640ae] IBSLIB PublishMessage: Publishing message [Windows Setup could not install one or more boot-critical drivers. To install Windows, make sure that the drivers are valid, and restart the installation.] 2018-10-29 16:43:20, Info [SETUP.EXE] Called script [X:\windows\Setup\Scripts\ErrorHandler.cmd] to handle fatal error 2018-10-29 16:43:20, Info [0x070042] DIAG CallBack_DiagnosticDataSend: Called with notification for Error published by ErrorHandler 2018-10-29 16:43:20, Warning [0x070041] DIAG DiagnosticDataSendWorker: invalid arguments 2018-10-29 16:43:20, Warning DIAG CallBack_DiagnosticDataSend: DiagnosticDataSendWorker failed, hresult=0x80070057 2018-10-29 16:43:20, Info [0x090095] PANTHR WdsExitImmediate called! Execution will stop, and the queue won't be saved. 2018-10-29 16:43:20, Info PnPIBS: Exiting PnP callback to install drivers on WinPE ... 2018-10-29 16:43:20, Info [0x09008c] PANTHR SeqExecute -- stopping, since WdsExitImmediate() was called 2018-10-29 16:43:20, Info [0x090086] PANTHR pWorkerThreadFunc -- Stopping 2018-10-29 16:43:20, Info [0x090086] PANTHR pWorkerThreadFunc -- Stopping 2018-10-29 16:43:20, Info [0x090086] PANTHR pWorkerThreadFunc -- Stopping 2018-10-29 16:43:20, Info PANTHR DeleteCriticalSection for pExecQueue->csLock; 2018-10-29 16:43:20, Info CryptoSetup module terminated 2018-10-29 16:43:20, Info [0x0605a6] IBS Requested UI to hide the language and locale selection pages. 2018-10-29 16:43:20, Info UI CallbackWin32UITerminate: Deleted WizardUI 2018-10-29 16:43:20, Info [0x090081] PANTHR Destroying any unreferenced modules! (SEQ6) 2018-10-29 16:43:20, Info [0x0601d7] IBS InstallWindows:Error Type = 3211266 2018-10-29 16:43:20, Info [0x090009] PANTHR CBlackboard::Close: x:\windows\panther\setupinfo.
any ideas?
The motherboard was switched in one of the laptops here at work and the TPM chip was set to 2.0 7.63,
as the laptop is running Windows 7 64bit, we are having problems enabling bitlocker on a drive and we are suspecting the TPM 2.0 to be the issue.
Is it possible to downgrade the TPM from 2.0 7.63 to 1.2 ?
in the softpaq SP81900 the latest is: TPM20_7.62.3126.0_to_TPM12_6.43.243.0.BIN
which is not what i need.
Hello!!
I accidently spilled Soft drink on my Hp Spectre 360 later today and flipped it over on the spot. Thanks to its tablet mode its been up side down on a towel in front of the fan since then (4 hours). It was working fine just after when it happened and didn’t go off immediately and I shut it down myself before putting away. I am not sure what’s gonna happen next and I am actually freaking since I purchased it from the US and I am in Australia right now so not even sure that I will be able to claim any repairs here if any, hopefully not.
suggest me with something that can be done to make sure nothing goes wrong and when should I reboot it again? And also are there any covers/protection available in the market to prevent such happenings?
-Vishesh
Hi,
I need help with unlocking the mpm on hp elitebook 8440p so i can use dmifit tools to re-write information to the system bios to stop errors during boot.
I tried the smc bin to unlock this but all i get is smc command failed.
Please help & please only relevant answers not answers telling me to replace the system board or getting it serviced.
HP HD Webcam does not function after upgrading to windows 10.
Previously there was a noise coming from the fan but now it has intensified and it is really annoying. The laptop is not that hot to touch still the fan is running very loudly. The noise aggravates if I move the laptop. Please help me find a solution to this problem.
I have a ZBook 15 G3. I am using an Elite Thunderbolt 3 dock.
What power supply should be used for the Elite Thunderbolt 3 Dock?
I am using (2) Display ports, (1) VGA port, (1) LAN port, (3) USB-A ports and (1) USB-C port.
I am currently using the 200W power supply that came with the ZBook 15 G3.
Everything seems to be functioning correctly but it appears the Elite Thunderbolt 3 dock only came with a 65 or 90W power supply. I am concerned I may be feeding the dock too much power.
I need help locating an office or department to file a formal complaint with HP. I purchased a HP Laptop 17z touch optional in September of 2017. Today when I attempted to close the top of the computer I heard a crunching noise and immediately determined that the left hinge on the computer was broken. I called technical support and was told my computer warrenty expired 11 days ago (coincidental?). Suspecting this already I asked if there was any way HP would pick up the cost of repair since I was 11 days outside of the warrenty. I couldn't image HP not standing by a product that is only a year old, regardless if it is outside the warrenty. There is no way my hinge on my computer should be broken after a year of use. Either I have a lemon or HP is building it computers with cheap substandard components. I was told my the HP technical rep there was nothing they could do. I then asked to speak with a supervisor. The supervior was more helpful and sent me to the out-of-warrenty department. I explained my issue again. The out-of-warrenty department said there was nothing they could do and suggested I go to one of their authorized store, have it fixed and before paying for the service, call HP and extend my warrenty. I just simply get over that I have to pay to fix a computer that is only a year old, especially when I did nothing, other then opening and closing the computer to cause the damage.
Does any know the process for filing an offical complaint with HP? I will be filing complaints with the Better Business Burearu and my state's Consumer Protection Agency.
Hello everyone.
I brought the Notebook X360 1030 G2 with the dockstation TPA B01 (Usb C dock HP official) and my goal is connect my notebook with a 22 inch screen in 720 p resolution.
I''ve connected the HDMI cable of the dock to the monitor and the usb type c from the dock to the notebook.
The problem is about the dock power off randomly every minute aproximately, and these freeze my monitor (black screen)
I've been downloaded and installed the TPA b01 driver into the operating system but this problem stiil alive.
I'm very worried about this problem. Someone can help me?
Thank you for your advice.
I recently bought new laptop, HP Probook 470 G5.
In specification on hp.com there is information that this notebook have M.2 2280 SSD 512 GB PCIe Gen3x4 NVMe TLC SSD.
source: https://support.hp.com/us-en/product/hp-probook-470-g5-notebook-pc/17047161/document/c05686347#AbT4
But in every diagnostc tool under Windows 10 Pro 64bit there is info that SSD working at PCIe Gen3x2 NVMe.
According to specification installed SSD drive supports PCIe Gen3x4. All drivers updated. Do I need to change any option in BIOS or something to activate PCIe Gen3x4 on this laptop?
Advertised as having back light, but the F5 key doesn't have the indication and neither CNTRL F5 or just F5 or Func F5 turns on backlight.
Dear Sirs,
I am looking for the MSDS for this product for shipping purpose.
Please provide, thanks in advance.
Regards
Sabah Ullah
Laptop is heated while it is being used The fan rotates quickly after the laptop is turned on After a while, the laptop will freeze
I've tried two different carriers and it's always the same - I get IPv4 address, DNS but not IP of gateway (it's .0.0.0.0).
APN is set to "internet".
Intel XMM 7360 LTE-A
Latest Windows updates and drivers.
Fingerprint authentication is not available on preboot auth screen after cold start.
After warm start (reboot) it's available.
BIOS 01.04.00 Rev.A
Synaptics VFS7552 WBF Touch Fingerprint 5.5.9.1099 Rev.A