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top memory slot not working

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Sorry, I didn't know where to post this.  I am helping my mother with her computer (Compaq Presario CQ50-215NR). It would not boot today, totally blank screen though some LED lights worked. I tried the following and believe I have discovered the problem but now I have no idea what do.

 

1. Hard reset - no change

2. Based on another forum, I removed the RAM and reseated - no change

3. Removed top RAM - booted!

4. Tried each RAM in both slots - Both worked in bottom but neither worked in top.

 

So my question is now what? Is this something that can be fixed or am I looking at a new motherboard or something? I am only computer literate enough to get in trouble. :-( 

 


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