Hi there,
I use HP Connected Backup, version 8.8.5.0
For maintenance tasks I usually replace several notebooks and I want to mirror my data from the old laptops to the new ones, keeping the same account.
How could I force the agent to change the computer name related to the same account?
Bests,
Dario
I'm currently useing Windows 7 on EliteBook 8560w with Bios upgraded to the latest version, Bios F.63 Rev. A, and would like to change the OS to WIndows 8.1 since MSFT will discontinue the tech support for Windows 7.
However, based on the Bios release note, the latest Bios version supporting Windows 8.1 is F.50 Rev. A (all the Bios versions beyond F.50 Rev. A support up to Windows 8 based on the release notes) which is the older version, and each of the newer Bios version are not downgradable once you install it.
May I know if there will be a new Bios udpate to F.63 Rev. A to make it compatible with Windows 8.1, or there will be any known issue if using Windows 8.1 on Bios F.63 Rev. A?
Hello,
I want to use Intel AMT / ME to remote access my old 8570w (with Intel i7-3740QM) which is placed in the basement.
I've found a Technical white paper "Setting up and configuring Intel AMT in HP Business Notebooks, Desktops, and Workstations" (P/N 707955-001, Created June 2012). I can access the Notebook via Browser but only for boot, shutdown and reset. I need KVM access (to BIOS and remote OS Install) and that is described in the whitepaper and should be possible with the 8570w.
The white paper shows ME setup with "Intel AMT Configuration menu -> SOL/IDER/KVM". But in my setup ME shows "SOL/IDER" only (without KVM). So, KVM activation is not possible. Bug or feature?
Maybe my problem is the latest BIOS F.70 Rev.A and Intel ME Firmware 8.1.72.3002 Rev.A. As I've read reverting to an older BIOS is not possible (?).
Any Idea? Thanks in advance.
Hello Team Support,
Good Morning,
My name is Syifa from Indonesia,
Coud you please help me for our issue below ?
I buy HP Elitebook X360 G3 with Serial Number is
[edit], In setup instruction we found Nano SIM Card Slot,
We already try to open this slot with push and instruction from Internet but still failed.
Kindly inform us, how to open this Nano SIM Card Slot ?
I need this information asap.
Thank you in advance for your information,
Our Joint Stock Company “Ukrtransgas”, represented by the branch TechDiaz branch of the TVC, conducted a tendering procedure for the purchase of computer equipment https://prozorro.gov.ua/tender/UA-2018-10-09-000020-a. The winner of the procedure became LLC "Sun Technologies", which signed a contract for the supply of HP ProOne 440 (3GQ38AV) monoblocks to the number of 218 units, HP ProBook 440 (4QW48ES) portable computers to the number of 74 units.
LLC "Sun Technologies" informed us that HP Products with Product Number (3GQ38AV), Product Number (4QW48ES) has been discontinued by HP and offered us another HP products Number ProOne 440 Product Number (6BE69ES#ACB), HP ProBook 440 Product Number (6HM14ES#ACB).
In order to decide on product compliance, we ask you to provide us with the full specifications of the HP ProOne 440 Product Number (3GQ38AV), HP ProOne 440 Product Number (6BE69ES#ACB), HP ProBook 440 Product Number (4QW48ES), HP ProBook 440 Product Number (6HM14ES#ACB).
Hi,
I have HP Probook 6550b laptop, I have Windows 10 installed on it. ISsue is that there is no ATI Raedeon graphics anywhere in it, In System information, it only shows Intel HD graphics only, I tried downloading ATI Raedeon drivers from HP Website but they installed with some issues. Still I cannot install ATI graphics in it,
Please help me. The HP website says it has built in ATI Raedeon graphics in it, What is the issue ? SHall I install Windows 7 ?
Hi everybody,
we have several (>10) HP ProBook 450 G1 Laptops in our company. At most of them, were are not able to activate the TPM chip (and ultimatively BitLocker). It seems to be dependent on the BIOS version; a few of these laptops with outdated BIOS versions have the option available, so I assume a BIOS update disabled the option to activate the TPM chip. The fun part is that in no BIOS changelog I found the notice "this BIOS update will permanently disable the TPM chip" or something similar.
I found several entries in HP forums adressing this issue:
TPM has dissapeared after BIOS upgrade
Pro Book 450 G1 Enable BitLocker
Unable to enable TPM HP Probook 450 g1
(...)
Is there any solution to this? A BIOS downgrade? A particular key combination?
Thank you and kind regards,
Ken Adams
PC HP Elitebook 840 G5. USB cam flickering when attached to HP thunderbolt dock 2. Attached direct to USB port the cam doen't flickr. Dock 2 updated to newest firmware current (sp93495.exe).
What is the difference between the HP ProBook 450 G5 Notebook products with the following part/SKU numbers:
2RS06EA and 3QL97ES
At a quick look, I can't find any differences. But what could have caused the different part numbers during production. Is it the addition or removal or improvement of anything?
I can't find any resource on the internet which lists the differences between the various HP ProBook laptops and/or the release dates.
Hello, everyone,
My Zbook 15 (Gen. 1 "Base model") has no DVD player in its expansion bay. To play DVD-rom, I use an external USB drive from Asus. The optical disks are then normally readable from the OS.
But the machine cannot boot from this USB CD/DVD drive, regardless of the port it is plugged into. For example, it is not possible to boot the machine from the original Windows 7 DVD. The DVD does not appear in the list of bootable devices offered by the BIOS at boot time.
Of course, I have already tried every available BIOS boot setting, and verified that Boot Secure was disabled, with no results. Similarly, the machine cannot boot from a memory stick either.
I will try to update the BIOS, but without much conviction.
Version:01.44 Rev.A
Fixed in this release: - Provides the option to allow Trusted Platform Module (TPM) security to be cleared without displaying the Physical Presence Interface (PPI) confirmation message.
Version:01.42 Rev.A
Fixed in this release:- Provides updated security with a new microcode version.
Version:01.41 Rev.A
Fixed in this release:- Provides the security update for Intel MEBx (Management Engine BIOS Extension).
- Provides a prompt to enter the BIOS Administrator password when F6 is pressed to enter the MEBx settings on a system that supports Intel AMT/VPRO.
- Updates the BIOS build tool.
Version:01.40 Rev.A
Fixed in this release:- Provides the updated Intel CPU microcode to improve system stability and security.
Version:01.39 Rev.A
Fixed in this release:- Provides a rollback of the CPU microcode to the previous version to improve system stability.
Version:01.37 Rev.A
Fixed in this release:- Fixes an issue where the system appears to enter recovery mode after Intel Trusted Execution Technology (TXT) is disabled in the F10 BIOS menu. - Provides the updated UEFI (Unified Extensible Firmware Interface).
- Provides improved security of UEFI code and variables. HP strongly recommends transitioning promptly to this updated BIOS version which supersedes all previous releases. NOTE: Due to security changes, after this BIOS update is installed, previous versions cannot be reinstalled.
Version:01.36 Rev.A
Fixed in this release:- Provides improved security of UEFI code and variables. HP strongly recommends transitioning promptly to this updated BIOS version which supersedes all previous releases. NOTE: Due to security changes, after this BIOS update is installed, previous versions cannot be reinstalled.
Version:01.35 Rev.A
Fixed in this release:- Provides improved security of UEFI code and variables. HP strongly recommends transitioning promptly to this updated BIOS version which supersedes all previous releases.
NOTE: Due to security changes, after installing this updated BIOS, older versions cannot be reinstalled.
Version:01.34 Rev.A
Fixed in this release:- Fixes an issue where the BIOSCONFIGUTILITY output does not display all supported options.
- Fixes an issue where the BIOS cannot be upgraded on a system that uses a BIOS password.
Version:01.32 Rev.A
Fixed in this release:- Fixes an issue where the CAPS lock light powers off after 5 seconds when the backlit timeout on the system is set to Never in the BIOS F10 setup.
- Fixes an intermittent issue on a system running the Ubuntu operating system which causes the system to power on automatically after the system has been shutdown.
- Fixes an issue on a system running the Ubuntu operating system where the brightness levels of the display panel cannot be changed.
- Fixes an intermittent issue where the system stops functioning and the power LED alternately blinks amber and white.
- Fixes an intermittent issue which causes a Hash Mismatch error message to be displayed when the system is powered on. - Provides support for third party encryption software to add new UEFI boot entries.
- Updates the Intel VBIOS to version 2171_0303.
- Updates the Intel VBIOS graphics output protocol (GOP) driver video BIOS table (VBT) to version B13_0303.
Version:01.30 A
Fixed in this release:- Fixes an intermittent issue where the Intel Active Management Technology (AMT) Serial Over LAN (SOL) port disappears from Device Manager after it is run.
- Corrects language translations in F10 (BIOS) Setup for the Japanese language.
- Corrects the UEFI version displayed to display 2.3.1.
- Fixes an issue where the BIOS auto-crisis recovery does not run again after recovery is completed.
- Fixes an issue where the Windows operating system cannot be installed by booting the system to a USB key when the system is in RAID SATA mode.
- Fixes an intermittent issue where the Wireless LAN switching feature stops functioning after the system resumes from standby.
- Fixes an intermittent issue on systems with hybrid graphics where the Hybrid Graphics menu is not displayed under the BIOS F10 setup.
NOTE: Due to security changes, after this BIOS update is installed, previous versions cannot be reinstalled. - Provides additional information in the F10 (BIOS) Setup when changing the Sure Start policy.
- Provides improved security of UEFI code and variables. NOTE: HP strongly recommends promptly transitioning to this updated BIOS version which supersedes all previous releases.
NOTE: Due to security changes, after this BIOS update is installed, previous versions cannot be reinstalled.
Version:01.21 Rev. A
Fixed in this release:- Fixes an intermittent issue where the system stops functioning when the system is powered on with certain USB 3.0 hard drives connected to the USB 3.0 port.
- Fixes an intermittent issue where the battery in the system does not charge properly after the system is stored for an extended period of time with the battery installed.
- Updates the VBIOS for Zbook with a K1100M graphics card to version N14P.80.07.CC.00.06.Q1.
- Updates the VBIOS for Zbook with a K2100M graphics card to version N15P.80.06.7D.00.08.Q3.
- Updates the VBIOS for Zbook with a K610M graphics card to version N15M.80.28.52.00.09.Q2.
- Updates the VBIOS for Zbook with a K3100M graphics card to version N15E.80.04.ED.00.00.Q1.
- Updates the VBIOS for Zbook with a K4100M graphics card to version N15E.80.04.ED.00.00.Q3.
NOTE: After this BIOS update is installed, previous BIOS versions cannot be reinstalled. - Provides improved security for UEFI EDK2. NOTE: HP strongly recommends transitioning immediately to this updated BIOS version.
NOTE: Due to security changes, after this BIOS update is installed, previous versions cannot be reinstalled.
Version:01.10
Fixed in this release:- Provides updated VBIOS versions as below:
ZBook 15 Q1 updates to version 80.07.CC.00.06.
ZBook 15 Q3 updates to version 80.06.7D.00.08.
ZBook 15/17 Q2 updates to version 80.28.52.00.09.
ZBook 17 Q1 updates to version 80.04.ED.00.00.
ZBook 17 Q3 updates to version 80.04.ED.00.00.
PCR[0]: f62bdb6b8f87f6085201c8f1b3d990f2fed134e1
Version:01.08
Fixed in this release:- Fixes an issue where some distortion can be seen on the screenafter selecting 256 MB of UMA RAM on Windows 8 OS.
- Fixes an issue where the system prompts for a 4-digitconfirmation key before updating the BIOS after BitLocker DriveEncryption is disabled.- Provides support for Windows 8.1.
- Updates the BIOS to the latest Intel CPU Microcode.
- Provides support for hardware-based Self-Encrypted Drives (SED).
- Updates the PXE code to version 1.5.5.
- Provides the ability to change the Thunderbolt option using theBiosConfigUtility tool.
PCR[0]: f62bdb6b8f87f6085201c8f1b3d990f2fed134e1
Version:01.07
Fixed in this release:- Fixes intermittent issue on a system using UMA Video RAM whichcauses the display to become visually corrupt after the displaycolor setting is changed to 256 colors.- Provides support for hardware encryption.
- Provides support to use an mSATA drive as the primary bootabledevice.
- Provides support for Thunderbolt 2.
- Provides DriveLock password support for mSATA devices connectedto the system.
- Provides Secure Erase support for mSATA devices connected to thesystem.
- Provides support for the Intel 7260 wireless LAN card.
Version:01.06
Fixed in this release:- Fixes an issue where the system does not power on properly from aWindows to Go USB key when the boot order is changed in the F10BIOS Setup menu.
- Fixes an issue where the Hybrid Graphics option is not displayedin the Set Security Level menu of the F10 BIOS Setup.
- Fixes an issue where the system cannot perform an IPv4 or IPv6UEFI PXE boot when Secure Boot is enabled in the F10 BIOS Setup.
- Fixes an issue where the internal display stops functioningproperly after the system is powered on with the lid closed.
- Fixes an intermittent issue where the F10 BIOS Setup menu doesnot display the Bluetooth FCCID for the wireless LAN/Bluetoothcombo card installed in the system.- Provides support for the system to boot from an mSATA moduleinstalled in the system.
- Adds the Thunderbolt option to the Set Security Level menu in theF10 BIOS Setup.
Version:01.04
Fixed in this release:- Fixes an issue where waking the system using Wake On LAN whilethe lid is closed causes the system to stop functioning and thesystem to display a blank screen.
- Fixes an intermittent issue where the PCIE Reader is notdisplayed on the system after the system resumes from standby mode.
- Fixes an issue where the brightness levels on a DreamColor panelcannot be set correctly using the Fn+F9/Fn+F10 keys.
- Fixes an issue where the BIOS F10 setup does not display the FCCID of a WWAN card installed on the system.
- Fixes an issue where smart adapter warning message does notdisplay properly after the system is connected to an AC poweradapter.
- Fixes an issue where the system does not use the correct screenresolution settings after the system is powered on using UEFI PXEboot.- Updates the VBIOS for Nvdia N15 cards to version 80.04.C9.00.04.
- Updates the Intel Management Engine version to 9.0.22.1467.
- Removes the Optimuns Hybrid Graphics feature from F10 menu.
- Provides support to upgrade the BIOS on a self encrypting harddrive (SED).
Version:01.03
Fixed in this release:- Provides initial the BIOS release.
PRC[0]: e21d59d0fb3cfb3cf5d23f9fc190f378bc24e0dc
I probably missed a detail, which is why I'm asking for advice.
Hi my 1JS10A4 Z27N monitor, should this be able to charge my notebook via USB-C?
If so is there a specific cable needed or will any USB-C work?
If any will work why would i be having issues?
Hello,
I've just bought a new Elitebook 850 G4 and attempted to register it in order to activate the 3-year warranty. Unfortunately, a warranty check by my device's serial number shows that the warranty was already started in June 2017 and there are only 14 months remaining. I saw that other people here have poste about similar issues with incorrect start dates of the warranties for their new laptops too.
Why is this so?
I bought the product as brand new from the vendor and can provide a receipt for the payment I've made through PayPal, if needed.
I hope that an HP representative will actually see this and get in touch with me to solve this issue.
P.S. It is also kind of inconvenient that you can't get in touch with proper HP support directly through phone or chat, but instead you can only use this forum.
Hi,
I am planning on buying Hp spectre x360 15t poseidon blue from US and then later going to use it in India. This product comes with 1 year warranty. Will this warranty be applicable in India? If not, is there any way I can upgrade to international warranty?
I have an Elitebook 1040 G4 and I wish to purchase a stylus to use together with the notebook which is a touchscreen.
I have tried checking with the HP stylus compatibility on the HP website but I don't see my specific model that is listed there. Instead, I see a submodel which is the EliteBook 1040 x360 g4 which is compatible with the active stylus pen of HP Active Pen 1FH00AA, HP PN: 918171-001, HP SPS: 926350-001.
I am not sure if these two models are similar and if the active stylus pen is compatible with my laptop or if I have to purchase a passive stylus to use with my laptop
I have a second-hand laptop and there is a password on the BIOS.
I have taken the 3V battery together with the power supply and food battery for 30 minutes. but that was unsuccessful.
now I understood that the password can be reset using a boot usb.
how do I get here and what are the actions?
I have just purchased a Laptop HP Pavilion Gaming Laptop 15-cx0141, but its screen is not firm. It is not expected from HP to install a laptop, without verifing this defect.
How do I temporarily disable the Touchpad on ZBook 15 G5 temporarily, e.g. when I have a BT mouse attached to the device. I need it only when no mouse is available.
I do not find a specific driver on the HP web site and there are no settings available in the "Mouse" configuration.
The speed of the fan on my notebook will not go fast enough and my laptop overheats while making sure it is very ventilated. While gaming the temperatures of the CPU can reach to 97°c and thermally throttles the CPU leading to dropped framerates.
HP Elitebook Folio 9470m Ultrabook
i7
8gb ram
$3095 when bought
is HP 15 da007tx have M.2. slot for ssd upgrade ??
Many Thanks