My daughter's DV4-1220us is in a shop that has high reputations, including A+ score from BBB. I picked that shop because there is no warrity on her laptop. Today the shop called and told us that the cooling fan is stuck and needed to be replaced. In addition, thermal plate need to be replaced as well. The quote they gave us includes 2 hours labor.
Several friends told me that they do not bleieve it take over a hour to do this job. I am NOT able to find out what is reasonable labor time for those replacements on DV4-1220us. Does anyone have any info on this that can be verified?
Thank you,
Lee