I sent my Pc to HP for repairs 4/22/2014 they recieved it and sent back to me but i have yet to reieve it...
as i track the shipment it says it was recived on may 7 and signed by "SMITH" when i call HP they say there was a mistake in the address and it was sent back to their headquarters and they will resend it to me again. As i track the shipment for a second try it gets to my nearest fedex facility and then is sent back to the hp headquarters... i have called them about 5 times today explaining everything and because it says it is out for delivery they say its going to be delivered to me today 5/15/2014 it is 9:30am now and the package was delivered but back to the hp headquarters not to mydoorstep... is there a way i can just go to my nearest hp carrier and pick up a new one since HP has clearly not figured out how to ship a product?