My power cord produces almost 20 V dc. Per the power cord data plate, this is the correct voltage. The power cord connector fits securely into the mating connector on the computer. The computer charging indicator light does not illuminate when the cord is connected to the computer and plugged into a working 110 V AC wall outlet. The computer battery is now dead and the computer will not start. When jiggled, the mated power connector moves slightly (it is not firmley attached to the computer such that it won't move). What do I need to do to allow my computer battery to charge and the computer to operate?
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