Hi i have the hp pavilion dv7-7121nr laptop and i mainly use it for games. i have 2 problems that i need help with. For the first problem: my hp support assistant isnt working, i click on it and it says that "HP support assistant has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available." Well it never does anything. not sure how to fix it.
My other problem is that i just noticed that my coolsense isnt working also. In my control panel when i click on coolsense, it does nothing. The sympbol used to be in my taskbar to let me know that it was on, but its not there anymore. I went to hp website and tried to reinstall it or install it, but when i did that it said all the files were already there and it asked me if i wanted to rewrite all the files or cancel so i did rewrite all of the files for it (in case i was missing something) but that still didnt work. I need help. I dont kow anything about computers and i mainly use this one for online mmorgs. Please help and if you know of any solution please explain so that i may understand, thanks