Hello! I've been having problems for the past few days with the hp simplepass. My laptop is a HP Envy Touchsmart and the touch pad to log me in at the lock screen does not work or even light up anymore. Ive had this laptop only for about a month now. It stopped working after I left my computer on for a little bit while I went to get something downstairs. When I got back it just stopped working. I looked up forums for some help and some told me to uninstall hp simplepass and reinstall it. I did that twice and when I tried to open it there would be an error saying that it won't open. It told me to restart my laptop and try opening it again but it still doesn't work. Please help!!
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