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HP laptop keeps refresing

Hello, 

 

I have a HP Pavilion 15 Notebook PC  15-n048a which  I purchased a few months ago.  When I turned it on this morning, and after logging on, the desktop kept on refreshing. I have Norton 360 installed, but couldn't run a scan as I can't access my apps/programs. Luckily, I was able to open Chrome and ran Norton Power Eraser - result was 'no risk found'. Hence I'm thinking that it must be a laptop issue and not due to a virus/malware. Has anyone experienced the same issue with your laptop? Any advice you could give would be much appreciated. 

 

If it's a laptop issue, then it should still be covered by HP factory warranty, but then, I'ld like to get some confirmation before taking further steps. 

 

Thank you.

 


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