I have purchased HP Deskjet 3545 AIO Printer on 31-12-2013 and its Serial No. is CN38H2P6XZ. I have submitted redemption form for getting Ink Cartridge once vide Redemption Code No.7196013 initially for getting printer Cartridge. Since, I have not got confirmation again I submitted Redemption form for getting Titan Vocher. Recently also I have submitted form for getting Titan Voucher on 21/2/14 vide Redemption Code no.7409088. Again and again the claim has been rejected saying that it is duplicate claim against same serial No. I have not got even single offer either Cartridge or Titan Voucher vide Serial No. CN38H2P6XZ. I am unable to find the reason for rejecting the claim again and again. Kindly verify your records and inform me how can I get the Cartridge or Titan Voucher for which I am eligible.
My E-mail ID -- magesh_jayaraman@hotmail.com