I am using windows 7 prof. The laptop has fingerprint access that requires the password to set it up. I have forgotten the password and the fingerprint acess is disabled. I have tried numerous programs that are supposed to delete the forgotten password, but none will work.
AIs the fingerprint access capabiliity causing these programs not to work and delete the entered password. Any info how I might get out of this mess is appreciated.
I do have one user account which I can access, but can not manage the computer with it