Pratheesh,
Aren't you surprised to see my mail, no because it is normal for department head (as per you) employees of Hewlett Packard India fulfill their promises.
Hope you remember calling me on Thursday 09-01-2014 and our tele-com, we concluded you promising by Tuesday 14-01-2014 the problem with my Care Pack Warranty will be updated to 3 years beyond Base Warranty, enclosed word document with screen shot taken on Tuesday 14-01-2014 at 18:57 hours which remains as it was when you called me.
Another promise was made by you on receiving my mail you will call me.
Jeff,
This is how the so said top most employees as Pratheesh of Hewlett Packard India works.