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Re: HP Support

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Discusted is all I can say!
Having bought a HP mini 210 for my daughter a while ago, she dropped it onto a carpeted floor from around 2 foot.  Alas the hard drive was broken!

 

To replace it would cost around £130 fom HP and an additional £32 for the boot disk.  (I would have to replace it myself or pay someone else to do it, yet more cost!)

 

I found the hard drive online after much searching for £31, hmmmm!

 

The boot files via USB are only available from HP, hmmmmm!

 

After several phonecalls and lots of time on hold (via clueless operators) I finally gave up and purchased the USB, then I thought I would leave some feedback regarding the scandalous commercial attributes of this company.

 

So I searched, and searched, and searched and found there are only 6 reviews of the product on the HP website, strange I thought, then I finally managed to leave this review and I understand why.

 

As a quality manager I have learned so much from my experience with HP.

 

I'm happy to say I will never EVER buy another HP product, and I advise all my friends and family to steer clear.


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