I SENT MY LAPTOP IN FOR REPAIRS ( BROKEN HINGES ) MY LAPTOP IS STILL UNDER WARRANTY!! AFTER A WEEK,, I WAS CALLED AND TOLD MY LAPTOP HAS WATER DAMAGE!! AND BECAUSE OF THAT "THEY CANT FIX THE HINGES".. MY LAPTOP HAS NEVER BEEN ANYWHERE AROUND WATER. AND HAS NEVER EVER GIVEN ME PROBLEMS!! "ME AND A SUPERVISOR DID A FACTORY RESET BEFORE IT WAS SHIPPED OUT". SO MY LAPTOP WAS BEING RETURNED .. WHEN I RECEIVE MY LAPTOP MY SCREEN IS BROKEN, SCREWS MISSING,, AND ALL THE LITTLE SCREW COVERS ARE GONE (EXPOSING ALL THE SCREWS.. I CALLED MANAGEMENT "TALKED TO PHILISA" SHE WOULD NOT GIVE ME HER LAST NAME OR WORKER ID# SHE TOLD ME THAT MY HINGES WERE GONNA BRAKE THE SCREEN EVENTUALLY BECAUSE THEY ARE CONNECTED. SO THEY SHOULD NOT BE RESPONSIBLE BECAUSE IT WAS GONNA BRAKE ANYWAYS.. THIS IS NOT ACCEPTABLE!! I EXPECT MY LAPTOP TO COME BACK TO ME THE SAME WAY I GAVE IT TO YOU!! I WAS OFFERED $75.00 BY THIS LADY ( PHILISA) I TOLD HER I ONLY WANTED MY COMPUTER SCREEN FIXED AND I WOULD TAKE IT SOMEWHERE ELSE.. SHE TOLD ME THERE WAS NOTHING SHE COULD DO FOR ME AND THAT MY CASE WAS CLOSED!! "PLEASE SOMEONE HELP!!!!" CAN THEY JUST BRAKE MY LAPTOP AND TELL ME TO KISS THERE A@#?? MY CASE #7502814323 IM KENNETH BERRY ***PLEASE SOMEONE HELP!!!*** H.P "JUST AINT RIGHT!!
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