Hi,
My sister in law has an hp laptop model g6 1b70us that has stopped turning on. She told me that she watched a movie the other night. After the movie was over she unplugged the computer, without closing the lid and let it sit to turn off. She tried turning it on the next day and nothing.
I got it the next day to see if I could get it up and running. I tried a hard reset (remove battery, remove power cord, then hold power button 15 - 30 seconds, re-attach power cord) about 300 times.
Most of the time (54%) I get no response from any where on the machine, no flashing lights, no sounds, nothing.
Somtimes (20%), when I try to turn it on, I would get no lights, except for the cd/dvd drive access light flashing (lasts about 10 seconds), I can hear it trying to access the drive and then it shuts down.
(15%)
Sometimes (10%) the power light comes on and stays white, but when I try to power it on nothing happens.
And once (1%) I did get it to start up and was using it, but when I shut it down and tried to do it again, I'm back at no startup.
How can I identify if it's the battery, power cord, or something internal that is keeping this from starting up?
Let me know if there is any other information needed. Thanks in advance for your help.