hi - my brand new 15u G2 has a touchpad which doesnt work. I followed other threads and uninstalled the old driver and am now running the latest driver 19.0.17.1
the touchpad was working for about 20 minutes till I tried the scroll functionality. according to 'mouse properties' the device is working properly. the little LED in the top left corner isn't lit and double tapping the top left corner as instructed does not solve the issue.
any help is much appreciated. thanks!
I installed UN2430 Mobile Broadband Network Device into Elitebook 8570w, drivers all installed OK and the device is seen with connection manager working. Having tried 3 different activated sim cards all return an error message of "No sim card detected". What have I missed.
I have an Elite 8470p, warranty has 3y3y0y. Bought used from computer place and he said still has warranty. How can I check to ywar on this laptop?
I switched the motherboard of this serial number and the product:
Name: PZ518UA#ABA Serial Number: [Personal Information Removed] with 2048 MB of RAM and the Intel Pentium M SL7S9 , and it powers on but refuses to display anything on the screen, I switched the hard drive, the RAM, and the processor.
*You need to change the equipment's registration address, and that is the address that the previous owner registered it to, It should be registered to (that it is located) at: [Personal Information Removed]*
Please note that I am a technician and am switching parts pulled from PZ518UA#ABA S/N: [Personal Information Removed], A WORKING ENVIORNMENT, THE PARTS SHOULD HAVE WORKED AS WELL AS THE SYSTEM S/N: [Personal Information Removed]!!!
Please assist me, as you are the manufacturer of BOTH PRODUCTS and I HAVE EXPLORED ALL OF THE POSSIBLE OPTIONS AVAILABLE FROM MY KNOWLEDGE WITH THE HP COMPAQ NC8230 /BASE MODEL/NOTEBOOK PC!!!!!
I was looking for a replacement for my Pavillion G6-2090ca which suffered a hinge failure and broken m'board. Not many new ones with those specs, so took a chance and purchased this EliteBook 8740w on eBay.
What a beautiful machine! The dealer, "Laptop Essentials", Austin, TX has an excellent reputation, sells high-end machines retired from corporations.
However, since it was shipped with a fresh Windows 7 installation, many important drivers and other stuff were missing and it has been a bit of a chore getting it all back together...but well worth it 
First machine I've ever owned that is capable of running Microsoft Flight Simulator X, even Kerbal Space Program runs at an impressive framerate. And as a photographer, the 16:10 aspect ratio and Dreamcolor screen make photo editing a pleasure.
Details: intel i7-Q740 @ 1.73GHz, nVidea Quadro FX3800M, 12Gb RAM, 17" 1920x1200 Dreamcolor display, fingerprint reader, smartcard reader, 2Mb HD webcam, etc
Hello, the new HP website support area for drivers seems to have misplaced their BIOS updates for products
I need the latest bios update for a Compaq 8510p please
Thanks in advance
Hello ,
I bought one spectre x360 13-4193dx , which is supposed to be silver Ash color , but I received the normal colored laptop.
On the back of the laptop the model is 13-4193dx , but why the color is different ??
I am soooo frustrated !!!
Best Regards !
I connected my Hp probook 4530s to my 32" Samsung smart tv (Model 32J4303) via HDMI cable, for the first few minutes it worked but then my Tv started to make this loud screeching noise which led me to disconnect the hdmi connection between them now it does this everytime, I dont know what I've missed? what settings should I use?
My Ps4 works on the tv but My laptop keeps freezing my Tv and then turns it off everytime I connect it,
Please guide me
Hi,
Is there a way to setup up hp support for a domain like you would a WSUS server?
So that the update only downloads once for that HP machine and not on each individual therefore killing bandwidth during the day?
Any guidance would be appreciated.
Hi I am needing the cable that links my HP Compaq notebook to its external CD DVD drive.
A few days ago when I booted my notebook, my system fan spins constant giving a loud noise.
At the same time my battery would not charge anymore (battery would stay at 1%)
Later after switching the battery with another notebook, I concluded that the battery is dead and needs to be replaced.
The fan however is another problem. Immediately at boot time the system fan spins at high speed constant. Even when it has booted completely and the cpu usage is very low.
I thought the cpu heat might cause it to spin constant. So the solution would be to clean the vents.
I'd expect that the fan would generate more noise over time, but this happened instantly.
The notebook is now 18 months old and always kept in a clean environment.
To verify that the heat caused the problem, I downloaded the application "speedfan" and saw that the cpu operates at 36 degrees celcius. This is quite low and would not be a reason for the fan to spin at high speed.
My next suspect is the BIOS. This might be some sort of bug in the BIOS. So I updated the bios to the newest version (F.60 rev.A). After the update I resetted the bios to its default settings.
Unfortunately this didn't solve anything.
My first guess is now that the notebook suffered from some sort of power peak, causing the battery to die and inflict some damage on the motherboard which causes the fan to spin constant at high speed.
Has anyone experienced something similar or has any suggestions?
Hello, want to ask a question.
My company uses TPM combination in HP Drive Security. The problem is, the user input the wrong password in a lot of attempts so that the WinMagic security causes TPM authentication failed. I use the recovery .dat file, but the recovery failed too.
Any solution or ideas to fix the problem?
Any help is appreciated. Thank you.
Can you please inform the End of life status date for the HP ENVY - At Slim Quad laptop : Product #T1P54AV_1
There is a problem with the way the HP Softpaq deals with the fingerprint driver for Elitebook 840 G2. I have the latest version installed but it is telling me that I need to install the older version. Also, we update our machines with SSM and are getting a problem with that driver. Most likely its because of this. HP can you please investigate and correct the CVA files.
Thanks
Dear HP,
A while ago I made the upgrade from Windows 8.1 to Windows 10. For the most part I am happy with the upgrade except for one rather big problem...
When I shutdown the computer or set to hibernate the computer goes through the process of turning off, but never actually does so. The fan and the power button light stays on forever, and remains unresponsive. Therefore, the only way I can get my laptop to turn off is by hard shutting down (i.e. holding the power button).
I think this problem is fairly rare or even unique as I've not seen any other posts about similar problems. I suspect there is a problem with Windows 10 interfacing with the BIOS, though I have no experience in the matter so I'm not sure.
Is there any advice you can give me to get my laptop shutting down properly again?
After installing KB3124263 the fingerprint reader would no longer work.
Solution was to uninstall this update after which the reader worked again.
Does anyone knows of a work around or am I the only one with this problem?
1. Note Book Hp Support assistant fails to update Bios. present Bios -F.OC, motherboard ,system board VT NO. PFFATOOWB9E1DD
2. HP DOCS deleted by mistake how to recreate UEFI
bla1
I want list of hp core 2 duo (windows 7 64 bit) notebooks models with numeric keypad.
I just installed HP 230W Docking Station hoping to extend my monitors to more than 2 since HP EliteBook 8540W only supports maximum 2 displays.
I used USB 3.0 to VGA adaptors, however after installation the extended monitors flickers and it says that the port it is attached to are not running on USB 3.0
The main unit USB 3.0 is not working either on the laptop, the specification says the unit have 2 USB 3.0 and the Docking Station have 4 USB 3.0, all works as USB 2.0.
Is it a hardware or driver problem? it seems that HP Support Assistant isnt detecting the correct driver needed for USB 3.0, or does the Unit itself does not have USB 3.0 even that the manual says it have.
my sleekbook 15 b002ej turn on for 3-5 menutes then it turns off and after several times of turning on and off the laptop stays on but the screen is black. I try to reset the laptop to factory it works for two days and then it goes bak to on and off again.my laptop is just 3 years. pls help..
